We currently accept major credit cards, including Visa, Mastercard, and American Express. All transactions are processed through a secure third-party payment gateway to ensure the safety of your financial information. We do not store full credit card details on our internal servers—your payment data is protected by industry-standard encryption protocols.
- U.S. Orders: For shipments to addresses within the United States, all product prices and charges are denominated exclusively in U.S. Dollars (USD).
- Canadian Orders: For shipments to addresses within Canada, all product prices and charges are denominated exclusively in Canadian Dollars (CAD).
Please note that any alternative currency display options on the website or during checkout are provided for reference only and do not alter the final transaction currency. The currency used for billing is strictly determined by your shipping destination. If your payment card is issued in a currency other than the transaction currency (USD/CAD), your bank or card issuer may apply an exchange rate and/or foreign transaction fees. These fees are solely the responsibility of your financial institution and are not collected, controlled, or retained by Childers Avenue Studio.
- When you place an order, a temporary authorization hold may be placed on your card to verify funds availability. This hold is not a final charge and will be released once your order is confirmed or canceled.
- The final charge will be processed only after your order has been verified, accepted, and prepared for shipment.
- If your payment is declined, we may request additional verification (e.g., billing address confirmation) to complete the transaction. Unverified orders may be canceled after a reasonable period to ensure inventory availability for other customers.
Approved refunds will be credited back to your original payment method within 5–10 business days from the date the return is processed and inspected. The exact timing of the refund appearing in your account depends on your bank or card issuer’s processing policies—we cannot expedite this step.
For any payment-related inquiries, concerns, or assistance, please contact our customer support team at:
[email protected]
