We gather two types of information to support your shopping experience:
- Personal Information You Provide: This includes details submitted when creating an account, placing an order, or contacting support—such as your full name, email address, shipping/billing address, phone number, and payment credentials.
- Usage & Technical Data: We automatically collect information about how you interact with our website, including browsing behavior, page visits, and device details (e.g., browser type, operating system). This is done through cookies, web beacons, and similar tracking tools.
Your data is used solely to enhance our services and deliver a seamless experience:
- Process, fulfill, and track your orders (including shipping and delivery updates).
- Manage your account, respond to inquiries, and provide customer support.
- Personalize your shopping journey (e.g., recommending products based on preferences).
- Analyze website performance, identify areas for improvement, and optimize our services.
- Send important updates (e.g., order confirmations, policy changes) via email or other channels.
We prioritize the privacy of your data and only share it in limited circumstances:
- With trusted third-party service providers who assist in operating our business — these partners are contractually obligated to protect your information and only use it for authorized purposes.
- When required by law, legal process, or regulatory request (e.g., responding to a subpoena or complying with government mandates).
- To protect our rights, property, or safety, or the rights of other users (e.g., addressing fraud or security concerns).
We never sell, rent, or lease your personal information to third parties for marketing purposes.
Cookies are small text files stored on your device to improve your browsing experience:
- They help us remember your account preferences, items in your cart, and browsing history.
- You can control or disable cookies through your browser settings. However, disabling certain cookies may limit functionality (e.g., unable to save cart items or access personalized features).
We implement reasonable technical and organizational security measures to protect your information from unauthorized access, use, or disclosure—including encryption for payment data, secure server storage, and access controls. While we strive to maintain the highest level of security, no online platform can guarantee absolute protection, and we cannot be held liable for data breaches caused by external factors beyond our control.
You have the right to control your personal information:
- Access, review, or update your account details at any time through your website profile.
- Request the deletion of your personal data (subject to legal obligations, such as retaining order records for tax purposes).
- Contact our privacy team with questions, concerns, or requests at [email protected].
Our operations are based in the United States. If you are located outside the U.S., your personal information may be transferred to and processed in the U.S. We ensure such transfers comply with applicable data protection laws by using approved data transfer mechanisms and requiring third-party partners to adhere to strict privacy standards.
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a clear "Last Updated" date. Your continued use of our website after the update constitutes your acceptance of the revised terms. We encourage you to review this policy regularly for updates.
